rylaranovo

Who We Are

rylaranovo operates as a financial budgeting service provider in Australia. We're committed to helping individuals and families take control of their finances through practical budgeting tools and educational resources. Our registered office is located at 14 Tindale St, Monash ACT 2904, Australia.

This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. We follow Australian Privacy Principles under the Privacy Act 1988 and take your privacy seriously.

Information We Collect

We collect different types of information to provide you with better financial budgeting services and improve your experience with our platform.

Personal Details

Name, email address, phone number, and postal address when you register for our services or contact us directly.

Financial Information

Budget data, income ranges, expense categories, and financial goals that you voluntarily enter into our budgeting tools.

Website Usage

Pages visited, time spent on site, browser type, IP address, and device information through cookies and analytics tools.

Communication Records

Emails, chat messages, phone calls, and feedback you provide when seeking support or engaging with our team.

How We Use Your Information

Your information helps us deliver effective financial budgeting services and maintain a secure platform for all users.

Provide personalized budgeting tools and financial planning resources
Send educational content about financial management and budgeting strategies
Respond to your questions and provide customer support
Improve our website functionality and develop new features
Ensure platform security and prevent fraudulent activities
Comply with legal obligations and regulatory requirements
Analyze usage patterns to enhance user experience

We never sell your personal information to third parties or use your financial data for purposes outside of providing our budgeting services.

Data Sharing and Disclosure

We maintain strict controls over how your information is shared. We only disclose personal information in specific circumstances:

With your explicit consent for specific purposes
To trusted service providers who help us operate our platform (hosting, email services, analytics)
When required by Australian law or court orders
To protect our rights, property, or the safety of our users
In connection with business transfers or mergers (with notification to affected users)

All third-party service providers we work with are bound by confidentiality agreements and must meet our data protection standards. They can only use your information for the specific services they provide to us.

Data Security Measures

We implement multiple layers of security to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction.

SSL encryption for all data transmission between your device and our servers
Regular security audits and vulnerability assessments
Access controls limiting staff access to personal information on a need-to-know basis
Secure data centers with physical and digital protection measures
Regular backups with encrypted storage systems
Incident response procedures for potential security breaches

While we take extensive precautions to protect your data, no internet transmission is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We're committed to helping you exercise these rights effectively.

What You Can Do

Access Your Data

Request a copy of all personal information we hold about you, including how it's been used and shared.

Correct Information

Update or correct any inaccurate or incomplete personal information in your account at any time.

Delete Your Account

Request deletion of your account and associated personal information, subject to legal retention requirements.

Withdraw Consent

Opt out of marketing communications or withdraw consent for specific data processing activities.

Data Portability

Export your budget data and personal information in a commonly used, machine-readable format.

Lodge Complaints

Contact us with privacy concerns or lodge a complaint with the Australian Privacy Commissioner.

To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our platform.

Essential cookies that enable basic website functionality and security features
Analytics cookies that help us understand website traffic and user behavior patterns
Preference cookies that remember your settings and choices across visits
Marketing cookies that help us deliver relevant content and measure campaign effectiveness

You can control cookie settings through your browser preferences. Blocking certain cookies may affect website functionality. We use Google Analytics with IP anonymization to analyze website usage while protecting your privacy.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill legal obligations.

Account information: Retained while your account is active and for 7 years after closure for legal compliance
Budget data: Kept as long as you maintain an account, with option for immediate deletion upon request
Communication records: Stored for 3 years for customer service and dispute resolution purposes
Website analytics: Aggregated data retained for 2 years, individual tracking data for 14 months
Marketing preferences: Maintained until you opt out or request deletion

When information is no longer needed, we securely delete it from our systems. Some data may be retained in backup systems for up to 90 additional days before permanent deletion.

International Data Transfers

Your personal information is primarily stored and processed within Australia. However, some of our service providers may process data internationally under strict privacy protections.

When we transfer data overseas, we ensure recipient countries have adequate privacy protections or implement additional safeguards like contractual protections and encryption.

We maintain a list of international service providers and their locations, available upon request. All international transfers comply with Australian privacy law requirements and include appropriate security measures.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

Material changes will be communicated via email to registered users
The updated policy will be posted on our website with a new effective date
Continued use of our services after changes indicates acceptance of the updated policy
You can always access the current version at rylaranovo.com/privacy-policy

Privacy Policy